Mandy has two children on the Youth Bonds Project (YBP) at the Hanworth Centre, Danny and Jack. When they first started attending the project, Mandy told HAY’s family support worker that she was concerned about her boys’ negative behaviour, as well as having problems with an ex-partner. She felt in need of support to turn her family’s situation around.
The family support worker started by drawing up an action plan with realistic targets that they could work on together, including a reward chart system to improve the children’s behaviour at home. Mandy said that having a visual aid for the children to see every day really helped them to think about their actions.
Mandy also needed support to deal with her son, Jack’s dyslexia. She was already getting some help from school, but Mandy’s family support worker at HAY went to the local library to find books, DVDs and reading classes that could help. This gave Mandy a better understanding of the condition and how she could engage with Jack to help him at home.
Mandy was very keen for Jack to attend a particular school as it was one of only two schools that catered for his needs – but unfortunately she had missed the deadline for returning the relevant forms. HAY’s family support worker helped Mandy to resolve this at the Civic Centre and, eventually, Jack got the placement that his mother had wanted.
Since receiving family support, both of Mandy’s children have shown great improvement in terms of their behaviour. And Mandy is a much happier mum too.
She has been in touch with her ex-partner to arrange contact between him and the boys and the family support worker is helping her look into starting a course in social care.
For the first time in a long time, Mandy and her boys feel positive about their futures.